
Here’s the truth: while you’re ignoring reviews, customers are reading them and choosing someone else.
And yes… sometimes it feels like an "Bigfoot" is out there complaining about your prices, your food, or a hair that never existed.
That’s why I built this system.
I catch every review 24/7 so you’re not losing customers reading your daily reviews. Good ones go public. Bad ones come straight to you privately. No surprises, no Bigfoot problems.
Every hotel has a Percy the Panda moment. The door cards stop scanning, the AC quits in the middle of July, the shower won’t turn on… it happens. But it doesn’t need to turn into a public review that sends travelers to the hotel down the street. That’s why I built this system. Your team can handle those issues privately and quickly, whether it’s the manager on-site or the district manager watching multiple locations. And while other hotels struggle with bad reviews, you’re collecting more good ones and becoming the trusted first choice for guests. With this in place, you don’t have to worry about Percy the Panda taking her frustrations online — you’ll fix it before it ever goes public.
If a customer had a great experience, they’re guided to leave a review where it actually matters:
Yelp
TripAdvisor
This grows your total review volume; the number that really wins customers.
Instead of blasting you online, their feedback comes directly to you or your manager privately.
You get the complaint first.
You fix it.
And the issue stays between you and the customer, not the entire internet.
This one feature alone can protect your business from hundreds of dollars in lost revenue every month
It works:
At your counter
At the table
In the drive-thru
With delivery orders
With hotel check-ins
With retail purchases
The system does the heavy lifting.
You just respond when needed.
This video gives you a quick look at how our real-time review system works. Just like Guthrie’s, we install a simple QR code at the point of service so issues get handled instantly and great reviews go straight to Google, Yelp, and TripAdvisor. No apps, no emails—just real feedback in the moment. If you want the full demo, reach out and I’ll walk you through it.
They were stuck at a 3.1 rating.
Once the system turned on, bad reviews stopped going public, positive reviews increased, and the private feedback loop helped management fix issues quickly.
They grew from 3.1 to 4.4 , a complete reputation transformation.
Before the system:
442 reviews over the entire previous year.
After turning it on:
Over 345 reviews in a single month.
And it hasn’t stopped.
They’re still one of the highest-reviewed restaurants in their area and it shows in their weekly traffic.


Delivery drivers show up late.
Food gets cold.
Drinks spill.
Orders get mixed up.
Items go missing.
Customers think you messed up…
…and then they go write a bad review online.
Even though:
The food left your kitchen perfect
The problem was a delivery driver
The customer never contacted you
You never got a chance to fix it
When the delivery order arrives, the customer sees a simple QR code from your restaurant.
They scan it.
And instead of instantly complaining on Google, they land on your private feedback page.
If something was wrong, they tell you, not Google.
You now have the chance to:
Fix the issue
Comp the meal
Apologize
Offer a bounce-back
Turn a frustrated person into a loyal customer
YOU are back in control.
Not DoorDash.
Not Uber Eats.
Not a random driver.
And the issue stays private, right where it should be.

